Shipping Policy

Effective Date: October 8, 2024

Thank you for shopping at Doziee, where we provide premium cologne for both men and women. We are committed to delivering your products in a timely, secure, and cost-effective manner. This Shipping Policy outlines important details about shipping rates, processing times, delivery options, and other related information.

1. Shipping Destinations

We currently ship to the following locations:

  • United States (all states and territories)
  • Canada
  • Europe
  • Other International Destinations (selected countries only)

If your country is not listed and you would like to place an order, please contact us at dozieestores@outlook.com to inquire about potential shipping arrangements.

2. Shipping Rates

Shipping rates will vary depending on your location and the shipping method selected. The rates are calculated at checkout and include options for both standard and express shipping.

  • United States:

    • Standard Shipping: $5.99
    • Express Shipping: $14.99

  • Canada:

    • Standard Shipping: $9.99
    • Express Shipping: $19.99

  • Europe:

    • Standard Shipping: $12.99
    • Express Shipping: $24.99

  • International Destinations:

    • Shipping rates will be displayed at checkout, depending on location and shipping options available.

3. Order Processing Times

All orders are processed and shipped during business hours, Monday through Friday. Please allow 1-2 business days for processing before your order is shipped.

Note: Orders placed on weekends or public holidays will begin processing on the next business day.

4. Delivery Times

Once your order is processed, estimated delivery times are as follows:

  • United States:

    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-3 business days

  • Canada:

    • Standard Shipping: 7-10 business days
    • Express Shipping: 3-5 business days

  • Europe:

    • Standard Shipping: 10-15 business days
    • Express Shipping: 5-7 business days

  • International Destinations:

    • Delivery times vary depending on the country. Estimated delivery will be displayed at checkout.

5. Order Tracking

Once your order has shipped, you will receive an email confirmation with your tracking number. You can track the progress of your shipment via the carrier’s website. If you do not receive a tracking number within 2 business days of placing your order, please contact us at dozieestores@outlook.com.

6. International Shipping and Customs

For international orders, customers are responsible for any customs fees, taxes, or duties required by their country. Doziee is not responsible for any delays caused by customs or border processing.

Please be aware that customs processes may vary by country, and additional documentation or inspections may be required, which can impact delivery times.

7. Undeliverable Packages

If your package is returned to us due to incorrect address information, failure to accept the package, or any other reason that renders the package undeliverable, we will notify you via email. You may choose to have the package resent to a corrected address (additional shipping fees may apply) or receive a refund for the product minus the shipping charges.

8. Lost or Damaged Shipments

Doziee is not responsible for lost packages once they have been handed over to the shipping carrier. However, if your shipment is lost, damaged, or you experience any issues with delivery, please contact us at dozieestores@outlook.com. We will work with you and the carrier to resolve the issue.

If your product arrives damaged, please provide us with photos of the damage and packaging within 48 hours of receipt to initiate a replacement or refund process.

9. Shipping Restrictions

Due to regulatory restrictions, we may be unable to ship to some locations. In such cases, we will notify you before processing the order. We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted regions.

10. Contact Information

If you have any questions or concerns regarding this Shipping Policy, please feel free to contact us:

We are committed to providing you with excellent service and a smooth delivery experience. By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

Thank you for shopping with Doziee! We appreciate your business and look forward to serving you.