FAQ's
Welcome to Doziee’s FAQ page! Here, you’ll find answers to the most common questions about our products, ordering process, shipping, returns, and more. If you have any other questions or need further assistance, feel free to reach out to us at dozieestores@outlook.com. We’re here to help!
1. What makes Doziee colognes unique?
Doziee is committed to crafting luxurious, high-quality fragrances for both men and women. We focus on offering two premium signature scents—one for men and one for women—designed to embody timeless sophistication and elegance. Each fragrance is made using the finest ingredients and expert craftsmanship to ensure it provides a lasting, memorable experience. We believe in simplicity and excellence, which is why we focus on creating these two standout products instead of a wide range of options.
2. Are Doziee fragrances suitable for both men and women?
Yes! We have two signature fragrances—one specifically designed for men and one for women. Each scent is crafted to capture the essence of luxury and elegance, and both can be worn by individuals who appreciate high-quality, premium colognes. Our fragrances are created to be versatile and timeless, perfect for any occasion.
3. How do I choose the right fragrance for me?
Choosing the right fragrance is a personal decision that reflects your style and personality. Our men’s fragrance is bold, sophisticated, and earthy with a touch of spice, perfect for individuals who want a strong, confident scent. The women’s fragrance is delicate yet powerful, with floral notes that evoke femininity and grace. We recommend trying both to see which scent resonates more with you, as both offer a luxurious, long-lasting fragrance experience.
4. How can I purchase Doziee colognes?
You can purchase our premium colognes directly through our website. Simply visit www.doziee.com, browse our products, and complete your order using our secure online checkout system. We accept various payment methods, including credit/debit cards and other major payment gateways.
5. Do you offer gift packaging?
Currently, we do not offer specialized gift packaging. However, each bottle of Doziee cologne is beautifully packaged in a sleek and elegant box that is perfect for gifting. The sophisticated design of our packaging makes our colognes ideal for giving as a present without the need for additional wrapping.
6. What are the shipping options for Doziee?
We offer various shipping options, depending on your location. Shipping is available both domestically (within the United States) and internationally. During checkout, you will be able to choose from several shipping methods, ranging from standard to expedited delivery. Shipping costs will be calculated based on your delivery address.
For specific shipping rates and options, please visit our Shipping Policy page.
7. How long does shipping take?
Shipping times depend on the shipping method you select and your location. Here’s a general breakdown of estimated delivery times:
- Standard Shipping (Domestic): 3-7 business days
- Expedited Shipping (Domestic): 2-3 business days
- International Shipping: 7-14 business days (depending on the country)
Please note that delivery times may vary during peak periods such as holidays.
8. Do you offer international shipping?
Yes, we offer international shipping. We ship to most countries around the world. Shipping costs and delivery times for international orders will vary depending on the destination. Customs fees or import duties may also apply, depending on your location, and are the responsibility of the buyer.
9. Can I track my order?
Yes! Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress until it arrives at your doorstep.
10. How do I initiate a return or exchange?
At Doziee, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days of the purchase date. To initiate a return, please contact us at dozieestores@outlook.com. We will provide you with the necessary instructions and a return authorization.
Please note the following conditions for returns:
- Products must be unused and in their original, unopened packaging.
- Return shipping costs are the responsibility of the customer, unless the return is due to a product defect or error on our part.
- Refunds will be issued to the original payment method once the returned item is received and inspected.
For more details, please refer to our Refunds & Returns Policy page.
11. Do you offer refunds for opened products?
Unfortunately, we do not accept returns or offer refunds for opened or used products due to hygiene and safety reasons. However, if you receive a damaged or defective product, please contact us within 7 days of receiving your order, and we will be happy to assist with a replacement or refund.
12. How can I contact Doziee for further questions or assistance?
You can contact us anytime at dozieestores@outlook.com. Our customer support team is available to assist with any inquiries regarding our products, orders, shipping, or returns. We aim to respond to all emails within 1-2 business days.
13. Are Doziee products cruelty-free?
Yes, all of our fragrances are cruelty-free. We are committed to ethical practices and do not test our products on animals. We also ensure that all our ingredients are sourced responsibly.
14. Are your products environmentally friendly?
Yes! At Doziee, we are committed to sustainability. Our packaging is designed to be recyclable, and we strive to minimize waste and environmental impact. We are continuously working to improve our practices to ensure that our products are as eco-friendly as possible while maintaining the luxury and quality you expect.
15. Are your products safe for sensitive skin?
Our fragrances are made with high-quality ingredients, but since everyone’s skin is unique, we always recommend doing a patch test before wearing any fragrance extensively. Apply a small amount of the fragrance on your inner wrist or behind your ear and wait for 24 hours to see if any irritation occurs.
If you experience any adverse reactions, discontinue use and consult with a healthcare professional.
If you have any other questions or need more information, don’t hesitate to reach out to us at dozieestores@outlook.com. We’re here to ensure you have the best experience with Doziee! Thank you for choosing us to enhance your fragrance journey.